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Lynne Firmin
Lynne  Firmin

Assistant Ticket Manager

Lynne Firmin joined the Southern Miss family in Fall 2016 after four years with the New Orleans Pelicans.

Firmin's most recent position with the NBA franchise was as a group service manager, overseeing successful reservation process, event execution, and fulfillment of benefits to over 1000 group clients. Prior to that 11-month position, she spent two years as a group sales and service coordinator, managing a team of three seasonal Group Service Associates while overseeing the execution of the group outings of over 800 group sales clients. Her first role with the Pelicans came was a one-year stint as a group service advocate (2012-13), where she Performed client touch-point process on behalf of Account Executives, while answering any service requests and maintaining payment deadlines and ticket orders for groups. Her accomplishments include the renewal of 26 accounts for $2,158 in revenue during the 2013-14 renewal campaign, bringing in $44,169 in revenue to the organization during the 2012-13 season and coordinating group events for schools, churches, businesses, and other groups in the community.

Firmin also held a position as a manager for fan experience at Super Bowl XLVII. She is a 2012 graduate of Tulane.

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